Warranty For Avilana's Silicone Body and Face Scrubber

Avilana Silicone Body and Face Scrubber - 1-Year Wear and Tear Warranty

Avilana LLC ("Avilana") is proud to offer a 1-year wear and tear warranty for the Avilana Silicone Body and Face Scrubber, starting from the date of original purchase. This warranty ensures coverage for any normal wear and tear resulting from standard use, including issues such as broken bristles or handles, within the one-year period. During this timeframe, Avilana will provide replacement or refund options to the original purchaser.

WARRANTY COVERAGE TERMS:

Scope: This warranty encompasses wear and tear issues arising from standard use of the Avilana Silicone Body and Face Scrubber.

Duration: The warranty remains valid for a period of 1 year from the date of original purchase.

Resolution: Should any wear and tear issue arise within the warranty period, Avilana reserves the right to choose between replacing the product or issuing a refund.

Exclusive Coverage: This warranty is exclusively applicable to the original purchaser of the Avilana Silicone Body and Face Scrubber and is non-transferable.

Non-Transferability: Warranty coverage is not transferable to any other individual or entity. Avilana does not extend warranty coverage to those who did not directly purchase the product from Avilana.

Coverage Limitations: This warranty is applicable solely to the normal usage of the product. It does not cover damages resulting from misuse, accidents, unauthorized modifications, alterations, or usage contrary to the product's instructions.

Initiating a Claim: To initiate a warranty claim, please contact Avilana's customer support team, providing proof of purchase and a description of the wear and tear issue. Our dedicated customer support will guide you through the claim process.

Shipping Responsibility: If the product needs to be returned for replacement or repair, shipping costs may be incurred. Please adhere to the instructions provided by our customer support team.

Exclusions: This warranty does not cover indirect or consequential damages beyond the product itself.

Legal Rights: This warranty provides specific legal entitlements. You may have additional rights that vary based on local laws.

Avilana remains committed to delivering high-quality products and ensuring your satisfaction. If wear and tear issues occur within the warranty period, please reach out to us, and we will be glad to assist you.

WARRANTY REQUIREMENTS:

To qualify for warranty coverage, proof of purchase (order ID or invoice) is required.

All return packages must prominently display the assigned RMA number on the external packaging for easy identification.

Returns without proper marking will not be accepted under any circumstances.

Products should be securely packaged in their original shipping container or an equivalent, ESD-safe container.

Returns must be adequately protected to prevent damage during transit. Avilana is not liable for damage caused by insufficient packaging.

Any alteration or tampering with Avilana products, including labels, stickers, or markings, will void the warranty.

DETERMINING CAUSE:

The final determination of the existence and cause of wear and tear lies with Avilana.

SHIPPING COSTS AND LIABILITY:

Customers are responsible for all shipping costs, including freight insurance for items in transit to Avilana.

If Avilana chooses to repair or replace eligible products, shipping costs, including freight insurance, will be covered by Avilana.

Products deemed outside the scope of warranty will be returned to the customer at their expense and risk. Avilana assumes no liability for damages to out-of-warranty items during transit, in accordance with our FOB Canton, SD shipping terms.

COUNTERFEIT PRODUCTS:

Avilana will not provide repair or replacement services for products not manufactured by Avilana (counterfeit products).

BUYER'S OPTIONS:

For any warranty claim, the exclusive options available to the buyer are limited, at Avilana's discretion, to repair, replacement of faulty products, refund of the purchase price, or a credit toward future purchases at the original purchase price or fair market value, depending on the lower value.

SOLE WARRANTY:

None of Avilana's products are endorsed for critical use in life support systems.

This warranty supersedes all other warranties, whether express or implied, such as merchantability or fitness for a particular purpose. These other warranties are explicitly excluded and disclaimed.

LIMITATION OF LIABILITY:

Avilana is not liable to the buyer or any third party for indirect, incidental, or consequential damages, including but not limited to loss of profits, reduction of business investments, erosion of goodwill, and/or interference with business relationships, even if the possibility of such damages has been forewarned.

Avilana is not responsible for any damage or malfunction of other equipment resulting from the use of its products or any defects therein.

Avilana's maximum liability is limited to the purchase price of the defective product.

STATE SPECIFIC LIMITATIONS:

In certain states, exclusion or limitation of incidental or consequential damages may not be permissible, and therefore, these limitations may not be fully applicable.

NON-TRANSFERABLE WARRANTY:

This warranty represents the sole warranty provided by Avilana for its products. Avilana and its agents, employees, or representatives make no representations or warranties, whether express or implied, regarding the state or performance of the products, including but not limited to merchantability or fitness for a particular purpose.

Please note that this warranty outlines specific legal entitlements, and additional rights may be relevant based on your jurisdiction. In some jurisdictions, exclusions or limitations on certain damages or warranties may not be permitted, and as a result, the above provisions may not be fully enforceable in your case.